Refund Policy

If you are a consumer, you may be eligible to request a refund within 14 days of your purchase or subscription renewal, in line with applicable consumer protection laws.

All refund requests are handled directly by Dodo. They review each request in accordance with their Buyer Terms and determine the outcome, including eligibility and timelines.

Witzo does not process or make decisions regarding refunds.

To request a refund or get help with a payment, please contact Dodo directly:

• Visit: https://dodopayments.com/
• Use the support link provided in your purchase confirmation email

Dodo’s support team will review your request and process any eligible refund.

If you have any questions about your purchase or need assistance, you can always reach out to the Witzo support team at info@witzo.ai or visit our Contact Us page.

We’re happy to help guide you and point you in the right direction. However, please note that all refund requests and payment-related decisions are handled directly by Dodo.

You’re in full control of your subscription:

• You can cancel your subscription at any time
• Cancellation will stop future billing
• You’ll continue to have access until the end of your current billing period

Any refund requests related to subscriptions are handled by Dodo as per their terms.