Improving Answer Accuracy
Keep your content organized and structured to help the AI generate more precise and reliable answers.
Why Clean Content Matters
- AI answers are generated from indexed chunks.
- If your content is cluttered, duplicated, or unclear, responses degrade.
How Chunking Affects Answers
- Witzo breaks content into smaller sections.
- Clear headings and short paragraphs help the AI retrieve relevant chunks accurately.
Poor formatting reduces retrieval precision.
Removing Noise
Avoid:
- repeated disclaimers
- excessive legal text
- keyword stuffing
- hidden or irrelevant text
Noise reduces answer relevance.
Best Practices for Structured Content
| Practice | Why it helps |
|---|---|
| Clear H1, H2, and H3 headings | Improves chunk boundaries and topic matching |
| Bullet points and short paragraphs | Makes retrieval more precise and easier to ground |
| One authoritative page per topic | Reduces contradictory answers |
| Dedicated FAQ sections | Helps with short, repeated visitor questions |
| Clean pricing and policy pages | Prevents outdated or duplicated references |
Handling Pricing, Policies, and Dynamic Content
For Pricing
- Keep one authoritative source.
- Avoid conflicting price references.
For Policies
- Keep content concise.
- Remove duplicate legal copies.
For Dynamic Pages
- Ensure visible HTML text exists.
- Avoid JavaScript-only rendering.
Worked Example
Before: a pricing answer is inconsistent because the website has one old pricing table on a legacy page and a newer one on the main product page.
Fix: remove or update the stale page, keep one canonical pricing page, and retrain the source.
After: the agent retrieves one authoritative pricing reference instead of conflicting chunks.
Important Notes or Limitations
Witzo does not automatically detect outdated pricing. You must retrain after changes.