Skip to main content

Install Witzo on WordPress

Embed the script in your site footer, clear the cache, and confirm the widget displays without issues.

Overview​

Witzo installs on WordPress by adding your widget script to a global location. This ensures the widget loads on every page through your theme or a header/footer plugin.

Steps to Install​

  1. Copy your embed script from the dashboard.
  2. Open Appearance → Theme File Editor → footer.php.
  3. Paste the script before the closing </body> tag.
  4. Save the file.
Custom Sites script placement

Alternative Method​

  1. Install a header/footer plugin such as WPCode or Insert Headers and Footers.
  2. Open Settings → Header & Footer.
  3. Paste the script in the Footer Scripts section.
  4. Save changes.

Clear Cache​

  • Clear your WordPress cache plugin (WP Rocket, LiteSpeed, W3 Total Cache).
  • Clear server cache if hosted on managed hosting.
  • Clear CDN cache (Cloudflare or another provider).
  • Hard refresh your browser (Ctrl + Shift + R).

Testing Checklist​

  • Widget appears on your website.
  • No console errors appear in browser DevTools.
  • You can open and send a test message.
  • AI responds correctly.
  • Conversations appear in Dashboard → Conversations.
  • Usage updates in Dashboard → Analytics.

Important Notes​

  • Always use the correct widget key.
  • Add the script globally for site-wide coverage.
  • If using page builders like Elementor, avoid adding the script inside individual pages.