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Understanding Monthly Limits and Reset

Your monthly conversation limit resets automatically based on your plan’s reset date.

Overview​

Witzo tracks usage monthly. The reset follows the plan reset date logic stored in your subscription.

Reset Logic​

Each account has a reset date tied to its subscription cycle.

When the reset date arrives:

  • Used conversations are reset to zero
  • Your full monthly limit becomes available again

The reset is automatic. No manual action is required.

Plan Reset Date​

Your reset date depends on when your plan was activated.

Example:

  1. You upgrade on March 10
  2. Your limit resets on April 10
  3. Then every month on the 10th

The reset is rolling, not calendar-based.

Dashboard Usage Tracking​

You can monitor usage inside:

Go to Dashboard → Analytics

You will see:

  • Used conversations
  • Remaining conversations
  • Total monthly limit

The dashboard reflects real-time usage tracking.
If you are close to your limit, you will see reduced remaining count before blocking occurs.

Important Notes
  • Upgrading your plan changes your monthly limit immediately.
  • Plan downgrade behavior depends on your billing state and subscription logic.