Google Calendar Integration

Connect Google Calendar with Witzo to let visitors book appointments directly from the chat widget. Once connected, Witzo checks your real-time availability and creates events on your calendar automatically whenever a visitor schedules a meeting.

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Overview

Google Calendar Integration lets your AI assistant handle appointment bookings on your behalf, so visitors can find an open slot and book a meeting without leaving the conversation.

Benefits

• let visitors book appointments straight from the chat widget
• automatically sync new bookings to your Google Calendar
• avoid double-booking by checking your real-time availability

Prerequisites

Before connecting Google Calendar, make sure you have:

• a Google Account with an active calendar
• access to the Appointment integration from your Witzo Settings

Connect Google Calendar

1

Open the Appointment Integration

1. Open the Settings page.
2. Select Integration from the left sidebar.
3. Click the Appointment tab.
4. Click the Google Calendar card from the list of available integrations.

2

Connect Google Calendar

1. Review how Witzo uses the integration to read your free time, show visitors matching slots, and write meetings into your calendar with a Google Meet link.
2. Click Connect Google Calendar.

3

Choose Your Google Account

1. You will be redirected to the Sign in with Google page.
2. Select the Google account you want to connect, or click Use another account to sign in with a different one.

4

Confirm Your Sign-In

1. Review the account shown on the You're signing back in screen.
2. Click Continue to proceed.

5

Grant Calendar Access

1. Review the permissions Witzo is requesting, including viewing your calendars, viewing and editing events, and checking your availability.
2. Click Allow to authorize the connection.
3. You will be redirected back to the Witzo Dashboard with Google Calendar connected.

6

Manage Your Integration Settings

1. Once connected, the Google Calendar panel opens showing the account you're Connected.
2. Under Integration Settings, configure how the integration behaves:
   • Enable Google Calendar Integration -sync bookings to your Google Calendar using your account.
   • Allow widget booking -let visitors check available time slots in the chat widget.
   • Open the picker where a visitor asks to book -show available dates when visitors ask about booking or availability.
   • Add a Google Meet link -create a video link for every booking and include it in the invite.
3. On the right, set the Calendar to sync with, the Booking Button Label shown to visitors, and the Calendar Event Title (use {name} to insert the visitor's name).

Manage Your Connection

You can return to Settings > Integration > Appointment at any time to:

• view your connection status and connected account
• update your integration settings, such as the booking button label, calendar event title, or synced calendar
• reconnect your account
• disconnect Google Calendar if needed

Troubleshooting

Unable to Connect Google Calendar

Verify that:

• your Google account has an active calendar
• you approved all requested permissions during sign-in

If the issue persists, disconnect the integration and try connecting again.

Need Help?

If you are having trouble connecting Google Calendar, contact Witzo Support.